The Lorax Factor After many years of training and more importantly, being trained, there are some words we use that can have big differences in meaning. When doing troubleshooting, the common things I hear are “I have done it that way for 40 years or more” or “yes, it was working fine when I left”, […]
A simple phone call asking for help turned into a long-term business friendship. In the early days I did not receive a lot of phone calls for help, but one day a call comes in: “Hi, I got your number from Dave and he said you might be able to help”. After listening to his […]
It is always nice to know a bit about the people you work with. I am Jeff. Been in the HVAC industry since I left college many, many years ago. Grew up in Vahuan and went to school in Richmond Hill. Have lived along the Niagara peninsula for most of my adult life. Started out […]
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